All posts tagged “quality

The Quality Habit, a Reflection

“Quality is not an act, it is a habit.” I’ve heard this quote attributed to Aristotle, though there is some debate about this. Another variation of this quote is “We are what we repeatedly do. Excellence, then, is not an act but a habit”. But… Read More

Quality Assurance vs Quality Control vs Testing

While the terms quality assurance and quality control are often used interchangeably, there are differences between the two disciplines. Likewise, quality control and testing are sometimes used interchangeably, though the terms are not exactly the same thing.   The Definitions Quality assurance is a process… Read More

What is Lean Healthcare?

By: Lukasz Mazur, PhD and Marianne Jackson, MD: I have recently participated on a conference call with Lean Healthcare experts around the country during which it was debated if we really have a unifying definition of “what is Lean Healthcare?” Initially, this came to me… Read More