I was reading an older office humor book and found several threads in all the jokes, which made them collectively less funny. Complaints about constant, needless change Complaints about not being given correct information as a matter of practice Abusive, bullying management practices Complaints about… Read More
By Bill Schell | Montana State University – Industrial and Management Systems Engineering — In a recent post, Chinweike asks why people are so resistant to change, using an example of Electronic Medical Record (EMR) Adoption in healthcare. He then takes time for introspective reflection on what we, as… Read More
By Chinweike I. Eseonu, Oregon State University – A reader sent us this graphic with statistics on hospital safety. We wonder what impact a top-down continuous improvement culture might have on some of these error rates.
By Chinweike I. Eseonu, Oregon State University – Variants of this question are often posed during discussions on strategies for improving use of Electronic Health Records (EHR) systems, leaner process interventions, and other excellent improvements. As I drove away from the latest meeting in which this… Read More