By Lukasz Mazur: Most continuous quality improvement (CQI) programs in healthcare industry are nowadays structured to transform leaders into effective change agents, design efficient, effective, and ‘waste-free’ workplaces, and develop people into creative problem solvers. However, despite many ‘positive’ reports about CQI programs in the… Read More
By Bill Schell | Montana State University – Industrial and Management Systems Engineering — In a recent post, Chinweike asks why people are so resistant to change, using an example of Electronic Medical Record (EMR) Adoption in healthcare. He then takes time for introspective reflection on what we, as… Read More
By Lukasz Mazur, University of North Carolina. Climate, as an abstract construct, seems to measure organizational members’ shared perceptions of policies, practices, and procedures that orient behavior toward a specific organizational goal(s). For example, Schneider and Gunnarson (1991) stated that (a) “climate refers to the… Read More
By Chinweike I. Eseonu, Oregon State University – A reader sent us this graphic with statistics on hospital safety. We wonder what impact a top-down continuous improvement culture might have on some of these error rates.