All posts filed under “Organizational Development and Change

‘Engineering’ Patient Safety

By Lukasz Mazur: Most continuous quality improvement (CQI) programs in healthcare industry are nowadays structured to transform leaders into effective change agents, design efficient, effective, and ‘waste-free’ workplaces, and develop people into creative problem solvers. However, despite many ‘positive’ reports about CQI programs in the… Read More

Implementation climate: What is it?

By Lukasz Mazur, University of North Carolina. Climate, as an abstract construct, seems to  measure organizational members’ shared perceptions of policies, practices, and procedures that orient behavior toward a specific organizational goal(s). For example, Schneider and Gunnarson (1991) stated that (a) “climate refers to the… Read More