If you are streamlining a user interface or IT process, is it work simplification or lean IT? Trying to answer this question, I found overlaps and differences between the two. Where Lean and Work Simplification Overlap To some, lean only means simplification of… Read More
Task based performance metrics, at their root level, measure someone’s performance based on quantity instead of quality. The attraction is the ease of counting the tasks completed, but there are problems caused by using this type of metric in IT.
I was asked by someone if TRIZ was the Russian equivalent to Six Sigma or Lean or some other continuous process improvement (CPI) methodology. My response was, “What is TRIZ?” And given all the various CPI acronyms out there, why hadn’t I heard of this… Read More
I heard the statement that quantity has a quality all its own. This quote has been attributed to several major figures, but the rebuttal “quality has a quality all its own” matters more to me as an industrial engineer. What are the implications of quality… Read More